Introduction
At TrioMedica Inc. and its affiliated entities ("TrioMedica,” "we,” "us,” "our”), protecting your privacy and ensuring the security of your personal information is a priority. This Privacy Policy ("Policy") outlines the types of personal information we collect, how we use, share, and protect that information, and the choices you have regarding its use.
This Policy applies to personal information collected through our website (https://triomedica.com, including mobile versions) and other platforms where we interact with you, such as social media, and any interactions involving our products and services (collectively, the "Services”). By using our Services, you agree to the collection, use, and disclosure of your personal information as described in this Policy. If you do not agree, please refrain from using our Services.
Personal Information We Collect
We may collect various types of personal information from you when you engage with our Services, including but not limited to:
- Identifiers: such as your name, date of birth, and gender.
- Contact Information: such as your email address, mailing address, and phone number.
- Account Details: such as username, password, and purchase history.
- Payment Information: such as credit card details for transactions.
- Health Information: such as details related to product usage and any adverse reactions.
- Internet Activity: such as IP address, browsing history, and interactions with our Site.
How We Use Personal Information
We use your personal information for various purposes, including but not limited to:
- Providing and improving our Services: personalizing your experience, processing transactions, and responding to customer service requests.
- Communications: sending updates, promotional materials, and other information.
- Compliance: ensuring compliance with legal and regulatory requirements.
- Security: protecting our rights, property, and ensuring the safety of our users.
Sharing Personal Information
We may share your personal information with:
- Affiliates and Service Providers: who assist in operating our Services, conducting our business, or serving our users, and who agree to keep this information confidential.
- Legal Obligations: to comply with legal processes, enforce our Terms of Service, or protect the rights, property, or safety of TrioMedica and others.
Cookies and Tracking Technologies
We and our partners use cookies and similar technologies to analyze trends, administer the website, track users’ movements around the website, and gather demographic information about our user base. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no system is entirely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. To exercise these rights, please contact us using the information provided below.
Children’s Privacy
Our Services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Policy from time to time. We will notify you of any changes by posting the new Policy on our Site and updating the effective date. Your continued use of the Services following the posting of changes constitutes your acceptance of such changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Email: [email protected]
Mail: TrioMedica Inc. Attn: Legal Department 7 Orchard Road, Suite 101 Lake Forest, CA 92630